Terms of Service for DENTAL SPACE ONE Service

Version dated April 20, 2025

These Terms of Service for the Dental Space One service (“Agreement”), the corresponding Order Form (“Order”) entered into between the Client and Dental Space One, and other documents referenced in the Agreement, constitute the entire agreement and set forth the terms under which the Client may access the platform located at https://dentalspaceone.com/ (“Website”), order and use the Subscription and other services (“Services”, as described below) provided by Dental Space One, LLC. This Agreement is a public adhesion contract between Dental Space One, LLC and such users (Clients).

The effective date of the Agreement is the first date the Client accepts this Agreement through the Website or creates their account on the Website. The User agrees to comply with the terms of this Agreement by accepting this Agreement through the Electronic Account created by the Client on the Website, by using the Services, or by accessing the Website through any browser and from any device. If a representative, employee, or agent of the Client enters into the Agreement on behalf of the Client, that person represents and warrants that they are an authorized representative (appointed employee, agent, or designated representative) of the Client to assume obligations under the Agreement on behalf of the Client, and they agree to this Agreement on behalf of the Client. Accordingly, the term “Client” also includes all representatives, employees, and agents of the Client involved in the performance of the Agreement and the use of the Services on the Client’s behalf.

1. Website Use

  1. Only a legally capable person who has reached the age of 18 may access and use the Website. By accessing the Website or any informational materials on it, that person confirms and warrants that they have full legal capacity and have reached the age of 18.
  2. For optimal use of the Website, we distinguish between cases where a person accesses the Website as a User and a Client:
    • A User is a person acting on their own behalf or representing a legal entity who accesses and uses the Website as a regular internet user, primarily for informational purposes and without creating an Account. A User may apply for an Account and review the legal documents posted on the Website. A User may have access to a Client’s account with their permission.
    • A Client is a natural or legal person, represented by themselves or another natural or legal person, who has created an Electronic Account and orders or uses the functions of the Website and the Services. A Client can log in and use and manage their Electronic Account, use the Website’s functions, apply for a trial subscription, renew a Subscription, and perform other actions permitted by the Agreement.
    • A Client does not lose the status of a User by being a Client; accordingly, all terms applicable to a User automatically apply to a Client unless otherwise provided by the relevant Order or Agreement.

2. Electronic Account

  1. To create an Electronic Account, a user must apply for an electronic account through the Website.
  2. Each user accepts the following registration rules:
    • When registering, the user is obliged to provide only accurate information about their identity and not to use third-party data without their permission. Providing inaccurate/false information during registration or use of the Website/Application may affect the quality of the experience using the Website, Application, and Services and may result in the refusal to register an Account or its blocking.
    • User (Client) data, such as email address, phone number, or other contact details, must be unique. This means that no other user has ever used such data to register on the Website.
    • The Client is obliged to keep all data provided by the Client during registration or specified in the Account during the use of the Website and Application up-to-date. Each user is solely responsible and bears all risks associated with providing incorrect or outdated data.
    • During registration, the user chooses a password for authorization. The password must be secure and prevent third parties from accessing the user’s electronic record. The user is solely responsible for the reliability of the password, its storage, and its inaccessibility to third parties.
    • All actions performed in or through the user’s Electronic Account are considered to have been performed by that user.
  3. The Client is solely responsible for storing access passwords to the Electronic Account. Dental Space One, LLC does not have access to the Client’s access credentials and is not responsible for third-party access to such data.

3. Subscription and Payment Terms

3.1. The fee for the Services specified in this Agreement includes registration on the Website and use of the Electronic Account and depends on the number of orders entered into the Client’s Electronic Account, payable by the Client at a rate per order in the Client’s Electronic Account in the amount of 1 US dollar.

3.2. The Website is a software product in the form of an information and analytical online platform for dental laboratories, containing functionality and algorithms that allow Clients to record and store information about interactions with the Client’s consumers (dental technicians, medical institutions, doctors, etc.) and optimize the Client’s business operations and production processes according to the Website’s functionality.

3.3. A free subscription and use of the Electronic Account are provided for 14 calendar days.

3.3.1. Professional Subscription. Subject to the Client’s timely payment of all applicable fees for the Services and compliance with this Agreement, Dental Space One, LLC provides the Client with the ability to use the Electronic Account, which allows the Client to access and use the following functions: storing images in original quality, storing orders for the Client’s dental technical work from its consumers, which allows for the optimization of production processes and service indicators.

3.4. As some of the Services depend on the Client’s compliance with the obligations specified in this Agreement, the Client’s failure to fulfill obligations under this Agreement or obligations reasonably requested by Dental Space One, LLC may hinder or delay Dental Space One, LLC’s performance of its obligations under this Agreement.

3.5. Dental Space One, LLC reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) at any time with or without notice. The Client agrees that Dental Space One, LLC shall not be liable to the Client or any third party for any modification, suspension, or discontinuance of the Services.

3.6. All relevant fees, commissions, and deductions associated with the transfer of amounts specified in or related to the Agreement, including, but not limited to, fees and commissions of financial institutions, including banks, payment systems, etc. (“Commission Fee”), shall be paid by the Client.

3.7. If the Client can make a payment using a credit or any other type of bank card:

3.7.1. In some cases, the amount due may be increased by the credit card commission fee, as specified in the Order.

3.7.2. The Client may schedule automatic initiation of payments in a fixed amount according to the Subscription Term and billing terms specified in the relevant Order (“Recurring Payment”). The Recurring Payment will be automatically debited from your bank card using your selected method at your selected recurring intervals until the end of the Subscription Term or its termination in accordance with this Agreement. By authorizing a recurring payment, you authorize the payment system to process such payments as debits from the specified card account. For the avoidance of doubt, the Client acknowledges and declares that: The Recurring Payment is an automatic payment charged by the relevant payment system for the benefit of Dental Space One, LLC as payment for the Services; once debited, such payment is non-refundable; the Client may change the payment method from Recurring Payment to invoice payment.

3.7.3. If the relevant financial institution fails to debit funds from the Client’s bank card due to insufficient funds, its invalidity, or any other reason, the Client retains access to the Website but may not be able to use the functions of the Electronic Account.

4. Client Content and Personal Data Privacy

4.1. When using the Electronic Account, the Client may upload images, photos, background images, company names, fonts, graphics, text, audio, video files, news, documents, and other content, which may also include personal information of the Client’s staff, consumers, visitors, etc. In the relationship between Dental Space One, LLC and the Client, all rights, title, and interest in the Client Content belong and are exclusively retained by the Client.

4.2. Before starting work with the Electronic Account, the Client must comply with all applicable technical measures and personal data laws, including adhering to a personal data collection mechanism, which may include:

4.2.1. Implementing a consent mechanism as required by applicable data privacy laws.

4.2.2. Publishing, posting, or otherwise providing a personal data privacy policy/notice online in accordance with data privacy laws.

4.2.3. Complying with other legal requirements of laws applicable to the Client and the relevant personal data subjects.

4.3. We have implemented, and will maintain and adhere to, appropriate technical and organizational measures aimed at protecting information from accidental, unauthorized, or unlawful access, disclosure, damage, alteration, loss, or destruction. The Client warrants that all information provided is current and accurate. In addition to the relevant terms of the Data Processing Agreement, the following terms apply:

4.3.1. Dental Space One, LLC acts as the Data Processor for the Client’s Electronic Account, and the Client is the Data Controller.

4.3.2. Dental Space One, LLC may, at the Client’s instruction, provided including through the Website, or in accordance with applicable law, transfer the Client’s Electronic Account data to third parties.

4.3.3. If Dental Space One, LLC becomes aware of any unlawful access to any Client data, or unauthorized access to such equipment resulting in the loss, disclosure, or alteration of Client data, Dental Space One, LLC will, without undue delay (provided that such notification may be delayed at the request of law enforcement), and will take commercially reasonable steps to fulfill its obligations in accordance with data privacy laws.

4.4. To the extent that Dental Space One, LLC receives personal data from the Client that is subject to applicable data privacy laws, Dental Space One, LLC confirms that it understands and will comply with its obligations as a Data Processor under applicable data privacy laws and will not use or disclose such data otherwise than for the specific business purposes of providing the Services to the Client, as specified in this Agreement or otherwise permitted by applicable data privacy laws. The Client is responsible for ensuring their compliance with data privacy law requirements when using the Services and the Website, as well as for their own processing of personal data.

4.5. Since Dental Space One, LLC is not obligated to verify the admissibility of Client Content, the Client is always responsible for such content and must not upload, post, display, or transmit any Prohibited Content, including anything that interferes with or disrupts the operation of the Website or their functioning as a result of uploading or transmission; statements or materials that defame, harass, abuse, threaten, intimidate, or in any way violate the rights of others; unauthorized copyrighted materials or any other content that infringes the intellectual property rights, trade secrets, or privacy of others; statements or materials that violate other contractual or fiduciary rights, duties, or agreements; statements or materials that are bigoted, hateful, or offensive; statements or materials that encourage criminal conduct or give rise to civil liability, or otherwise violate any law or regulation in any jurisdiction; statements or materials that constitute anti-competitive collaboration and/or violation of antitrust laws; statements or materials that contain vulgar, obscene, indecent, or otherwise objectionable expressions or images that are generally considered socially unacceptable, unprofessional, or inappropriate; obscenities, pornography, sexually explicit content, political statements or materials, statements or materials regarding gambling, betting, etc.; statements or materials that harm minors.

4.6. For the avoidance of doubt, the Client represents and warrants that they have all rights and permissions necessary to display and distribute the Client Content. The use of Prohibited Content is prohibited. The Client further represents and warrants that the Client Content:

4.6.1. Is accurate and does not violate the Order and the Agreement.

4.6.2. Does not harm any natural or legal person and does not violate the property or other rights of third parties.

4.6.3. Complies with (including the way the Client processes the Client Content) all applicable laws and regulations.

4.6.4. Does not infringe, misappropriate, or otherwise terminate any copyrights, patents, trademarks, service marks, trade secrets, or other intellectual property rights of any third party; does not violate the rights of any natural or legal person, including rights of publicity and privacy, and is not defamatory, does not lead to consumer fraud (including false or misleading behavior), disclaimer of product quality, tort, breach of contract, injury, damage, or loss to any natural or legal person.

4.7. Dental Space One, LLC reserves the right to remove and reject any Client Content due to the Client’s untimely payment of any Fees for Services and amounts (if any) under this Agreement or due to a violation of the Order or the Agreement.

5. Intellectual Property

5.1. As the Services include a Subscription to the Website:

5.1.1. The Client may use the Website and the Application in accordance with the scope of the license granted to the Client. Accordingly, as part of the Services and subject to the Client’s timely payment of the Fees for Services, Dental Space One, LLC grants the Client, its authorized employees, agents, and independent contractors (involved in the performance of the Agreement and the use of the Services on the Client’s behalf) a personal, non-exclusive, non-sublicensable, non-transferable, limited-use license to access and use the Website during the Subscription Term and solely for the Client’s business activities in the manner permitted by the Agreement and subject to the usage restrictions described herein. Any other use of the Website by the Client or any natural/legal person is strictly prohibited and constitutes a violation of the Agreement unless expressly agreed otherwise by the Parties.

5.1.2. Dental Space One, LLC is not responsible for any losses the Client may incur due to someone else using the Client’s login credentials, with or without the Client’s knowledge.

5.1.3. The Website and its content, including informational materials, their appearance (e.g., text, graphics, images, logos), information, and other materials, are protected by copyright, trademark, and intellectual property regimes. Users are not allowed to use any informational materials or the appearance of the Website.

5.1.4. Users are not allowed to reproduce, duplicate, copy, sell or resell, or use for commercial purposes the Website and any informational materials posted on the Website.

5.1.5. Users acknowledge and agree to comply with the following restrictions:

5.1.6. When using the Website, the user must not use any mechanisms, software, or scripts that directly or indirectly interact with the Website and the Application and access to which was not granted to the user in accordance with the Agreement or our express permission.

5.1.7. The Client must not violate the electronic integrity, duplicate, decompile, reverse engineer, disassemble, or decode the Website.

5.1.8. The user undertakes not to create technical obstacles to the functioning of the Website, or in any way duplicate the actions of the Website.

5.1.9. The user is not allowed to download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on or obtained from or through the Website or any parts thereof.

5.1.10. The user must not use the Website for illegal or unethical purposes.

5.1.11. The user must not violate any applicable laws or regulations in connection with the use of the Website.

6. Confidentiality

6.1. “Confidential Information” means information disclosed under this Agreement that is designated by the disclosing party as proprietary or confidential or that should reasonably be understood to be proprietary or confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes the terms and conditions of this Agreement and the Order, and any technical or performance information about the Services and the Website. The confidentiality obligations of this Agreement shall remain in effect during the term of the Agreement and for two (2) years after its expiration.

6.2. As the receiving party, each party must maintain confidentiality and not disclose Confidential Information to third parties, except as permitted by this Agreement, and use Confidential Information only to perform its obligations and exercise its rights under this Agreement. The recipient may disclose Confidential Information to its employees, agents, contractors, and other representatives who have a legitimate need for such information, provided that it remains responsible for their compliance with this Section 7, and they are bound by confidentiality obligations no less stringent than under this Section. The recipient may disclose Confidential Information if required by law, court order, or judicial decision, provided (if permitted by law) that it gives prior notice to the disclosing party and cooperates in maintaining confidentiality.

6.3. These confidentiality obligations do not apply to information (when the receiving party can document this) that is or becomes publicly available through no fault of the receiving party, the party lawfully knew or possessed prior to receiving it under this Agreement, the receiving party lawfully obtained from a third party without violating confidentiality obligations, or such information was developed by the receiving party independently and without using Confidential Information.

6.4. Unauthorized use or disclosure of Confidential Information may cause significant harm for which monetary damages alone are an insufficient remedy. Each party may seek appropriate equitable relief in addition to other available remedies in case of a breach or threatened breach of this Agreement.

6.5. The User consents to the processing of personal data for the purpose of providing information support for medical and related services to the Client’s patients, including medical data, through the User’s and Client’s use of the technical capabilities of the Website’s electronic service, specifically maintaining electronic medical data of patients, processing and storing stages of medical examination, inspection, and design of orthopedic structures, planning stages of orthopedic treatment and reproducing their results, analyzing results and/or correcting planned orthopedic interventions. The processing of personal data is carried out to improve the quality of medical and related services.

7. Indemnification

7.1. The Client shall indemnify (including settlement costs and reasonable attorneys’ fees) against any third-party claims or demands arising from:

7.1.1. The Client’s use of the Services.

7.1.2. The Client’s breach of the Agreement.

7.1.3. The Client’s violation of applicable law or any third-party rights (including intellectual property rights, property rights, privacy rights, or privacy rights).

7.1.4. Client Content or any other data provided by the Client under the Services.

7.2. Dental Space One, LLC undertakes to indemnify against losses arising in connection with:

7.2.1. Breach of the Agreement.

7.2.2. Third-party copyright claims caused by the Client’s use of the Website/Application in accordance with this Agreement.

8. Agreement Term

8.1. This Agreement is valid as long as the Client uses the Services, but not less than until the end of the Subscription Term. The Subscription Term cannot be terminated early by the Client.

8.2. Dental Space One, LLC may suspend or terminate the Client’s access to or use of the Services, Website, and delete the Client’s account for the Client’s violation of this Agreement or if Dental Space One, LLC believes that the Client is damaging the business reputation of Dental Space One, LLC. The Client acknowledges and agrees that once Dental Space One, LLC deletes the Client’s account, all Client Content and Service data may be deleted or lost and are not recoverable. In case of suspension/termination of access, Fees for Services and other amounts (if any) under this Agreement and the Order are non-refundable.

8.3. The expiration of the Agreement, Order, or Subscription Term for a recurring payment results in the termination of access to the Website’s functions. However, the Client may use the Website as a User. In this case, the Client does not lose access to the Electronic Account and the data stored in it.

8.4. If any part of this Agreement is found to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other provisions of this Agreement, which shall remain in full force and effect, and the invalid or unenforceable part shall be enforced to the maximum extent possible.

9. Other Provisions

9.1. This Agreement is an integral part of all Orders concluded by the Parties. All terms of the Agreement are incorporated into the Orders by reference to the Agreement. All preambles to this Agreement and all other documents referenced in the Agreement are integral parts of the Agreement and the relevant documents. The Agreement is the entire agreement between the Parties. A reference to the Agreement means a reference to any and all of its integral parts. This version of the Agreement supersedes any other agreements between the Parties regarding the subject matter of the Agreement, as well as all previous versions of the Agreement. If any provision of this Agreement (article or provision of such article) is found to be invalid, this does not affect the other provisions of the Agreement and must be amended, edited, or interpreted in such a way that it has the most relevant meaning for the purposes of the Agreement.

9.2. Unless the Agreement is included in the Order, the Agreement is an electronic contract. The electronic form of this Agreement, accepted by the user or Client as indicated in the preamble of the Agreement, has the same legal force as if it were signed using a physical signature.

9.3. From time to time, we may change this Agreement. Any amended terms automatically take effect ten (10) days after publication on the Website. Your access to the Website and use of the Services after the effective date of any changes to this Agreement will constitute your acceptance of this Agreement as amended. You agree that the updated version posted on the Website is considered adequate notice of the changes made.

9.4. Nothing herein is intended to establish any form of partnership, employment, or joint venture between the Parties. The Parties are not related in any way.

9.5. If you have questions or a complaint regarding the Website, please contact Dental Space One, LLC by writing to: [email protected]

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